Privacy policy

Privacy Policy
1. Introduction
7Heaven Realty Punta del Este is committed to protecting the privacy of our customers from the European Union (EU), the United States (USA), and Russia. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our services and visit our website operated out of Uruguay.

2. Data Controller
The data controller for the information you provide or that we collect is 7Heaven Realty.

3. Data Collection
We may collect and process the following personal data:

Contact Information: Name, email address, phone number, and physical address,
Identification Data: Passport details, national ID number.
Financial Information: Bank account details, payment information. These private information we only request in specific real estate transactions and we request on paper, per email or fax. These information are kept on access secured servers. 
Usage Data: Information on how you use our website, services, and your preferences.
Technical Data: IP address, browser type, and operating system.
4. Legal Basis for Processing
For customers in the EU, we process your personal data based on the following legal grounds:

Consent: Where you have given consent.
Contract: To perform our contractual obligations to you.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: To pursue our legitimate business interests, provided your rights do not override these interests.
For customers in the USA and Russia, we process your personal data based on:

Consent: Where you have given consent.
Contract: To perform our contractual obligations to you.
Legal Obligations: To comply with legal requirements.
5. Use of Personal Data
We use your personal data for the following purposes:

Service Delivery: To provide you with our real estate services, including property listings, investment opportunities, and consultation.
Customer Support: To respond to your inquiries and provide support.
Marketing: To send you promotional materials and updates, where permitted by law.
Compliance: To comply with legal and regulatory obligations.
6. Data Sharing and Disclosure
We may share your personal data with:

Service Providers: Third-party vendors who perform services on our behalf.
Legal Authorities: Where required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

9. Your Rights
Customers from the EU, USA, and Russia have the following rights regarding their personal data:

Access: The right to request access to your personal data.
Rectification: The right to request correction of inaccurate data.
Erasure: The right to request deletion of your personal data.
Restriction: The right to request restriction of processing.
Objection: The right to object to data processing based on legitimate interests.
Portability: The right to receive your data in a structured, commonly used format.
10. Consent Withdrawal
Where consent is the legal basis for processing, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

11. Cross-Border Data Transfers
Your personal data may be transferred to and processed in countries outside the EU, USA, and Russia. We ensure appropriate safeguards are in place to protect your data.

12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such data.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

14. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:

7Heaven Realty
Email: [email protected]
Phone: +1-234-567-890
Address: 123 Paradise Road, Punta del Este, Uruguay

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) for EU customers, the California Consumer Privacy Act (CCPA) for US customers, and relevant Russian data protection laws.